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AI support checks back-office orders
Support automationWhen customers ask about an order, the AI Agent checks the legacy dashboard without an API retrofit.
When customers ask about an order, the AI Agent checks the legacy dashboard without an API retrofit.
The Agent completes multi-step forms and hands identity verification to a person.
Collect data behind sign-in using a real authenticated session.
Reproduce user journeys with clicks, input and downloads more naturally than scripts.
No legacy API? Let the Agent move data between real back-office systems.
Customers can see what the Agent does, reducing black-box distrust.